معهد الدراسات المصرفية

المملكة الأردنية الهاشمية

Technical Writing Skills


المحاضر تاريخ البداية تاريخ النهاية توقيت البداية توقيت النهاية مكان الانعقاد عدد الساعات سجّل الآن
معاذ محمد نمر
2018-09-09 2018-09-13 16:30 20:00 عمان 14

(Objectives / الأهداف)

:

By the end of this course, participants will be able to:

- Understand the fundamentals of technical writing.

- Practice basic techniques for writing effective emails, letters and memos.

- Demonstrate professionalism by writing in a clear, specific and positive manner.

- Use practical and modern methods for powerful technical writing.


(Contents / المحتويات)

:

- Introduction – Communication in the workplace.

- Role of Communication in Business.

- Process of Human Communication.

- How Good Are Your Communication Skills?

- Fundamentals of Technical Writing.

- Technical Writing Definition.

- Why is Technical Writing so Important?

- Advantages and Disadvantages of Written Communication.

- Elements to Consider before Writing a Business Document.

- Five Components of Writing.

- Five Traits of Technical Writing.

- Writing Process.

- Applications of Technical Writing.                     

- Letters.

- Essential Components of a Letter.

- Types of letters .

- All-Purpose template for different letters .

- Examples and Exercises .

- Memos.

- Memo components.

- Memo, Letter Similarities and differences .

- Examples and Exercises.

- E-Mails.

- Rules for Writing a Good Email.

- E-Mail Etiquette .

- Examples and Exercises .

- Reports.

- Common Types of Reports.

- Reports Formats .

- Summery and Closing.



(Participants / المشاركون)

:

- Since Technical Writing is present in every workplace, this course is appropriate for all  staff levels operating in a business setting with a need to communicate requests, findings, explanations, correspondence or instructions clearly – in a concise, precise and  easily understood way.