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Training Fields

The training activities listed within this field aim at upgrading trainee’s technical knowledge and behavioral and practical skills needed to ideally apply the modern world-class best practices within their posts’. Those trainings will enrich and increase trainees’ efficiency and professionality when dealing with issues related to relationships with internal and external customers’, excel in selling, reporting and presentations, promotion and marketing concepts and strategies and the best means of excellence in customer service and exceeding their expectations .

Customers Service Skills

Customers Service Skills

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5.50 Hours 17:00 - 19:45

خضر العباسي Behavioral Skills

Positive Thinking and Managing Work Pressure

Positive Thinking and Managing Work Pressure

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6 Hours 17:00 - 20:00

خضر العباسي Behavioral Skills

(Customer Experience Management (CXM))

(Customer Experience Management (CXM))

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9 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Banking Ethics and Corporate Governance

Banking Ethics and Corporate Governance

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6 Hours 17:00 - 20:00

مجد ابراهيم Behavioral Skills

Time Management and Crisis

Time Management and Crisis

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9 Hours 17:00 - 20:00

اسامة الناطور Behavioral Skills

Excellence skills in Customer Service

Excellence skills in Customer Service

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8 Hours 17:00 - 20:00

صالح الكردي Behavioral Skills

Developing Call Center and Customer Service Staff Skills

Developing Call Center and Customer Service Staff Skills

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12 Hours 18:30 - 21:30

خالد عليان Behavioral Skills

Problem Solving

Problem Solving

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9 Hours 17:00 - 20:00

خليل العتوم Behavioral Skills

Effective Communication Skills

Effective Communication Skills

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6 Hours 21:00 - 23:00

ليث عبدالهادي Behavioral Skills

Customer Care

Customer Care

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6 Hours 21:00 - 23:00

خضر العباسي Behavioral Skills

Problem Solving

Problem Solving

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6 Hours 21:00 - 23:00

خليل العتوم Behavioral Skills

Banking Ethics

Banking Ethics

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3 Hours 17:00 - 20:00

مجد ابراهيم Behavioral Skills